Policies and Information
Activities
| Monday | |||
| AM | 9.00 – 9.30 | Meditation Class | Chamberlain Lounge |
| 9.00 – 11.30 | Art Class | Adams Hall | |
| 10.00 – 11.00 | Fitness Class | Notley Lounge | |
| 10.00 – 12.00 | Walking Group | Followed by refreshments in the Chamberlain Lounge | |
| PM | 2.00 – 4.00 | Tea and Biscuits | Notley Lounge |
| 2.30 – 3.30 | Tea and Talk (1st Monday of the month) | Notley Lounge | |
| 2.30 – 4.30 | Line Dancing | Adams Hall | |
| 3.00 – 5.00 | Ladies Darts | Chamberlain Lounge | |
| 6.15 – 8.30 | Whist | Adams Hall | |
| Tuesday | |||
| AM | 9.00 – 9.30 10.00 – 12.00 10.00 – 12.00 | Meditation Class Tea and Biscuits Mahjong | Chamberlain Lounge Notley Lounge Chamberlain Lounge |
| PM | 2.00 – 4.00 | Tea and Biscuits | Notley Lounge |
| 2.00 – 5.00 | Short Mat Bowls | Adams Hall | |
| 6.00 – 7.00 | Book Club (2nd Tuesday of the month) | Notley Lounge | |
| 6.15 – 8.30 | Canasta | Adams Hall | |
| Wednesday | |||
| AM | 9.00 – 9.30 | Meditation Class | Chamberlain Lounge |
| 10.400 | Walks (2nd and 4th week in the month) | Meet Outside Willis Court | |
| 10.00 -12.00 | Tea and Biscuits | Notley Lounge | |
| PM | 2.00 – 4.00 | Tea and Biscuits | Notley Lounge |
| 3.00 – 5.45 | Darts and Pool | Chamberlain Lounge | |
| 6.00 – 8.00 | Table Tennis | Chamberlain Lounge | |
| 7.00 – 9.00 | Traditional/ Card Bingo | Adams Hall | |
| Thursday | |||
| AM | 10.00 – 10.45 | Holy Communion (3rd Thursday of the month) | Chamberlain Lounge |
| 10.00 -12.00 | Craft Group | Notley Lounge | |
| PM | 2.00 – 4.00 | Tea and Biscuits | Notley Lounge |
| 2.00 – 5.00 | Short Mat Bowls | Adams Hall | |
| 2.30 -4.30 | Mahjong | Chamberlain Lounge | |
| 7.00 | Hoy | Adams Hall | |
| Friday | |||
| AM | 9.00 – 9.30 | Meditation Class | Chamberlain Lounge |
| PM | 2.00 – 3.00 | Music Group (First Friday of the month) | Chamberlain Lounge |
| 2.00 – 4.00 | Tea and Biscuits | Notley Lounge | |
| 2.30 – 4.30 | Cribbage Club | Adams Hall | |
| 3.00 -5.00 | Darts and Pool | Chamberlain Lounge | |
| 6.00 – 7.30 | Bencurtis Choir | Adams Hall | |
| Saturday | |||
| AM | 10.00 -12.00 | Coffee Morning/ Tea and Biscuits | Notley Lounge |
| PM | 2.30 – 4.00 | RummiKub | Adams Hall |
| 7.00 – 10.30 | Happy Hour (First Saturday of the month) | Notley Lounge | |
| Sunday | |||
| AM | 10.00 -12.00 | Coffee Morning/ Tea and Biscuits | Notley Lounge |
Fire Safety
We want to ensure that you are safe in your home and are well prepared and know what to do should a fire break out in your home or in the building. Our staff carry out regular checks of the building and our fire equipment is serviced regularly to make sure that your building meets with fire regulations and that we are doing everything we can to keep you safe. This leaflet has been prepared to give you guidance on fire safety and to advise what to do in the event of a fire.
Aids and Adaptions Policy
Community Code
Code of Conduct
Compensation Policy
Damp and Mould Policy
Diversity, Equality and Inclusion Policy
Fraud Policy
Gifts and Hospitality
How long should repairs take?
Leaseholder Welcome Pack
Planned Maintenance and Major Repairs
The Association aims to maintain all properties and the land around them in good condition through programmes of planned works which are drawn together mainly from information on the Stock Condition Survey, but also from residents’ feedback, maintenance staff recommendations and made safe responsive repairs. We are committed to undertake programmes of improvements to the Association’s properties to ensure that they meet the expectations of residents. We will look to renew certain aspects and component parts of properties that have or are reaching the end of their useful life.
Repairs Responsibility
| Repair Type | Tenant | Leaseholders | Glebe HA | |
| Exterior | Structure and exterior of buildings | X | ||
| Roofing – Tiles, Leaks | X | |||
| External Cracks | X | |||
| Downpipes, gutters, external pipes, sewers, manholes | X | |||
| Cleaning gulleys from washing machine use etc | X | X | ||
| Paths, Driveways, Steps, Open spaces, Roads | X | |||
| Boundary Walls & Fences (except as marked on plan) | X | |||
| Maintenance of fence as marked on lease plan | X | |||
| Painting & Maintenance of Exterior of Buildings | X | |||
| Grass cutting of private gardens | X | |||
| Grass cutting and maintenance of private rear gardens | X | X | ||
| Grass cutting and maintenance of communal front gardens | X | |||
| Provision of Services | Means of Supplying Water, Gas & Electricity | X | ||
| Communal Lighting | X | |||
| Maintenance of drains & sewers | X | |||
| Rubbish Shoots | X | |||
| Maintenance of Bin Storage | X | |||
| Plumbing | Servicing and Repair of boilers | X | X | |
| Cold Water Storage Tanks | X | X | ||
| Heating/Hot Water tanks, Pumps & Timers | X | X | ||
| Radiators | X | X | ||
| Showers | X | X | ||
| Sinks & Wash hand basins and toilets | X | X | ||
| Unblocking sinks and wastes caused by tenant misuse | X | X | ||
| Removing scale from taps, sinks, baths and toilet pans. | X | X | ||
| Burst pipes | X | X | ||
| Installation of household appliances | X | X | ||
| Electrical | Wiring, Sockets & Switches | X | X | |
| Fuse board/circuit breaker | X | X | ||
| Re-setting Trip Switches | X | X | ||
| Replacement of internal light bulbs | X | X | ||
| Installation of electrical household appliances | X | X | ||
| Fire blanket, smoke alarms, carbon monoxide alarms | X | X | ||
| Intruder Alarms & Monitoring | X | X | ||
| Warden on Call System | X | |||
| Fire Alarm servicing & maintenance | X | |||
| Communal Door Entry Systems | X | |||
| TV aerials & Satellite Dishes | X | X | ||
| Maintenance of Solar PV Systems | X | X | ||
| Windows and Doors | Maintenance of Windows & External Doors | X | X | |
| Replacement of lost keys to windows & doors | X | X | ||
| Frames, Glazing, Hinges & Locks | X | X | ||
| External window cleaning (except porches & conservatories) | X | |||
| External window cleaning – leaseholder porches & conservatories | X | |||
| Internal | Repairs in Communal Areas (All) | X | ||
| Provide adequate means of ventilation | X | |||
| Adequately ventilate property to avoid condensation | X | X | ||
| Repairing Fixtures & Fittings provided by Glebe HA | X | |||
| Tenant Owned Furniture & Fittings | X | X | ||
| Regular Cleaning of Property, Fixtures & Fittings | X | X | ||
| Redecorating walls & ceilings | X | X | X | |
| Repairs required because of tenant damage / neglect | X | X | ||
| Notifying Glebe HA and providing access | X | X | ||
| Notifying Glebe HA if contractor does not complete repair | X | X | ||
